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At ALM, we’re committed to ensuring your order reaches you quickly and safely. Below is an overview of our shipping processes, options, rates, and international shipping policies.

1. Order Processing Times

  • Standard Processing: Orders are typically processed within 1-2 business days.
  • Peak Seasons: During holidays or sales events, processing may take an additional 1-3 business days.

You’ll receive an email with tracking information as soon as your order is shipped.

2. Shipping Options & Delivery Times

We offer multiple shipping options for your convenience:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • Next-Day Shipping: Available for select locations; estimated delivery by the next business day if ordered by 12 PM.

Note: Delivery times are estimates and may vary due to circumstances beyond our control, such as weather or carrier delays.

3. International Shipping

We currently ship to select international locations. Please be aware:

  • International Delivery Times: Typically, international orders take 7-14 business days.
  • Customs, Duties, and Taxes: International orders may be subject to customs fees, import duties, and taxes, which vary by country. These charges are the responsibility of the recipient.
  • International Shipping Rates: Calculated at checkout based on destination.

If your country isn’t listed, please contact our support team for assistance.

4. Tracking Your Order

Once your order is shipped, you’ll receive a tracking link via email. You can use this link to track the progress of your delivery. Please allow up to 24 hours for tracking information to update.

5. Missing or Delayed Packages

If your package hasn’t arrived within the expected time frame, please contact us at:

📧 Email: info@almstore.us
☎️ Phone: +1 (732) 690 8936
📍 Address: 291 Danforth Avenue, Jersey City, NJ 07305, USA

Our team will work with the carrier to resolve any issues and provide updates.

6. Damaged or Lost Packages

If your package arrives damaged, or if it’s lost in transit, please reach out to us immediately. We may ask for photos to help with our investigation and will work quickly to provide a replacement or refund.

7. Shipping Restrictions

Certain items may be restricted from shipping to specific regions due to regulations. Restricted items will be noted on the product page or during checkout.

Questions? Contact Us!

For any additional questions or special shipping requests, please reach out to us:

📧 Email: info@almstore.com
☎️ Phone: +1 (732) 690 8936
📍 Address: 291 Danforth Avenue, Jersey City, NJ 07305, USA

Thank you for choosing ALM! We’re committed to delivering your orders with care and efficiency.